Agreement between user and www.seattle.co.nz
Welcome to www.seattle.co.nz website(the "site") is comprised of various web pages operated by Seattle NZ ("Seattle" "www.seattle.co.nz"). to point to by Seattle NZ Limited operating network trading platform.
Returned Products & Refund Policy: After a transaction is complete on Seattle, if buyer had a change minds or within an effective period of time Buyer can apply Refund Service from Seller only when Buyer met all obligation criteria.
In a situation where Buyer and Seller did not come to an agreement, Buyer can propose trade dispute procedure which Seattle will perform its own investigation.
When Credit Card Issuer investigating Refund Service disputation, Seattle will cooperate such request with incumbency. Both Buyer and Seller must agree the reasonable terms of request that required by Seattle and Credit Card Issuer which include providing all trading evidence between the two.
When determines that a transaction should be refunded(Chargeback),Seattle will refund credit Buyer’s SeattlePay account. Seattle holds the right to directly deducting the equal amount of the chargeback from Seller.
Seller have to credit their SeattlePay account within 10 working days when there’s insufficient funds remaining or the account is under incur debts. Once delayed, a debts collection agency represents Seattle will recover the debt. However, any expenses incurred during the process will be borne by the Seller
Under the Consumer Guarantees Act 1993 (‘CGA’)and Fair Trading Act 1986, you have guaranteed legal rights for goods [and services] you buy
These are called ‘consumer guarantees’, and include the following:
All goods and informations displayed on Seattle are provided by Seller and Buyer, its authenticity, accuracy and legality must be genuine as they are both Buyer and Seller's responsibility.
Seattle provides trading platform for all qualified individuals, not participation and will remain neutral
Once a Deal is confirmed, no refunds or exchanges will be given except where required by law.
After payment, Buyer had a change of mind (contact Seller before the goods are sent; if the goods are sent, Buyer will have to wait for the arrival of the goods and send them back to Seller, goods must be intact and hasn’t been opened or used. Buyer bears shipping fees)
Accept product return and provide evidence, refund or repair, including:
We're from New Zealand, and that's where our Seattle platform Service is based. The laws of New Zealand govern these user terms, and you submit to the jurisdiction of the courts here by using the platform.